Access updates for the Milan Duomo Monumental Complex
FROM 1 APRIL 2025
The Veneranda Fabbrica del Duomo di Milano continues its commitment to a functional visitor reception strategy, with a view to constantly improving the quality of the visiting experience to the Monumental Complex.
Furthermore, the Institution is working hard to guarantee an ever better and more organised sharing of the space between those who enter the Duomo for personal prayer and those who enter for cultural and touristic visits.
Below are communicated the updates to access and services, which will be implemented from 1 April 2025 included, with reference to some rules and regulations. The current prices in effect will continue to be applied for purchases made by 31 March 2025. The price adjustments will not be applied to bookings made through the Call Centre dedicated to Third-Party Groups or to the official guided tour services offered by the Veneranda Fabbrica.
CATHEDRAL / AREA RESERVED FOR CHRISTIAN PRAYER
Access to Milan Duomo for prayer, celebrations and the Sacraments will not undergo any variations as they are free of charge.
Those who enter Milan Duomo for prayer, liturgical celebrations and the Sacraments have access to a reserved area, with a dedicated entrance. Every day, from 7 am to 8.30 am, worshippers can, as usual, enter through the Cathedral’s side doors (Piazza del Duomo, on the side of Via Martini/the Archbishopric) and, from 8 am to 7 pm (last entrance at 6.10 pm), via the northernmost main door (Piazza del Duomo, on the side of Galleria Vittorio Emanuele II).
VISITOR ACCESS AND TICKETS
SERVICE FEES AND PRE-SALE FEES ELIMINATED
Starting from 1 April 2025, in order to facilitate online purchases and make the user experience during the ticket purchasing phase more immediate and effective, service fees and pre-sale fees have been eliminated. The price paid by visitors is therefore the same whether at the cash desk or online.
TOURIST VISITS TO MILAN DUOMO AND THE DUOMO MUSEUM
The single ticket for access to Milan Duomo and the Duomo Museum (including entrance to the Church of San Gottardo in Corte) is fixed at €10.00 full price / €5.00 reduced.
This price is applicable every day with the exception of Wednesdays (closing day of the Duomo Museum), when the price is fixed at €8.00 full price / €4.00 reduced.
DUOMO ROOFTOPS
The Rooftops ticket, which permits a single entrance to the Duomo Rooftops (excluding the Cathedral and the Duomo Museum), is fixed at €18.00 full price / €9.00 reduced for ascent by lift, and €16.00 full price / €8.00 reduced for ascent on foot.
ARCHAEOLOGICAL AREA
The ticket for the Archaeological Area, which permits a single entrance to the Archaeological Area and the Baptistery of San Giovanni alle Fonti (it is necessary to be in possession of a ticket for the Cathedral), is fixed at €5.00.
THE CRYPT OF SAINT CHARLES
The ticket for the Crypt of Saint Charles, which permits a single entrance to the Crypt of Saint Charles (it is necessary to be in possession of a ticket for the Cathedral, closed on Sundays and during religious festivals), is fixed at €3.50.
CUMULATIVE TICKETS
CULTURE PASS
The Culture Pass ticket, which permits a single entrance to Milan Duomo, the Archaeological Area, the Crypt of Saint Charles (closed on Sundays and during religious festivals) and to the Duomo Museum and Church of San Gottardo in Corte (closed on Wednesdays), is fixed at €15.00 full price / €13.00 reduced (the reduced-price ticket is extended to students under the age of 26 upon presentation of their school badge). The ticket is valid for 2 days (the day chosen for the visit and the following day).
COMBO LIFT / COMBO STAIRS
The Combo Lift or Combo Stairs ticket, with a single entrance to Milan Duomo, the Rooftops (ascent by lift or on foot) and the Duomo Museum and the Church of San Gottardo in Corte (closed on Wednesdays), is fixed at €26.00 full price / €13.00 reduced for ascent by lift, and €22.00 full price / €11.00 reduced for ascent on foot. The ticket is valid for 2 days (the day chosen for the visit and the following day).
FAST-TRACK
Following intense modernisation work, the South Lift, dedicated to users in possession of a Fast-Track ticket for ascent to the Rooftops by lift, will reopen on 11 April 2025 with reduced waiting times.
The Fast-Track Rooftops (by lift) single ticket is fixed at €28.00 full price / €14.00 reduced. The Fast-Track Combo Lift ticket, which permits a single entrance to Milan Duomo, the Archaeological Area, the Crypt of Saint Charles (closed on Sundays and during religious festivals), the Rooftops (ascent by lift) and to the Duomo Museum and Church of San Gottardo in Corte (closed on Wednesdays), is fixed at €32.00 full price / €16.00 reduced.
DUOMO + VENERANDA BIBLIOTECA AMBROSIANA
The Duomo + Ambrosiana ticket, which permits a single entrance to Milan Duomo, the Archaeological Area, the Rooftops (on foot), and the Duomo Museum, as well as to the Pinacoteca Ambrosiana and the Crypt of San Sepolcro, is fixed at €36.00 full price / €24.00 reduced. The ticket is valid for 72 hours.
VISIT SUPPORT TOOLS: RENEWED VIDEO GUIDES AND THE OFFICIAL APP IN 12 LANGUAGES
From 1 April 2025, the official DUOMOMILANO app and video guides will be available in 12 languages. In addition to the languages already present in the previous version (Italian, English, French, German, Spanish, Brazilian Portuguese, Chinese, Japanese, Korean, Russian and Polish), Dutch is to be added following an analysis of the flow of foreign visitors to the city and online.
Furthermore, in the month of April, a video guide created especially for children* and families called DUOMO FOR KIDS will be available in Italian and English.
*content recommended for children aged between 6 and 12.
GROUP ACCESS
THIRD-PARTY GROUP BOOKING
All Third-Party Groups, or rather groups that independently organise their visit to the Milan Duomo Monumental Complex, with their own guide or tour leader must proceed with the booking or purchase of tickets via a dedicated call centre. This service allows them to choose: the ticket type, and the visiting areas, times and dates; should the group require, it is also possible to rent a microphone system (whispers), which is mandatory for groups composed of 5 or more visitors.
The price adjustments are not applied to bookings made through the Call Centre dedicated to Third-Party Groups or for the official guided tour services offered by the Veneranda Fabbrica.
The booking system is intended for licensed tour guides, tour operators, travel agents, religious groups, school groups, tour groups and other individuals who wish to access via the entrances dedicated to groups.
For bookings with a visiting date starting from 1 May, the pre-sale fee for groups is determined as follows:
- €7.00 for groups of up to 10 people
- €20.00 for groups of over 10 people (€15.00 for affiliates)
School and religious groups can take advantage of the reduced-price ticket by presenting a request on letter-headed paper of the organisation promoting the visit, pre-sale is:
- €5.00 for groups of up to 10 people
- €15.00 for groups of over 10 people
Groups without a booking or those who do not respect the time booked do not have the right to any priority entrance. It is always necessary to respect the time chosen for the visit to the different areas of the Monumental Complex.
The call centre service is available from Monday to Saturday (excluding holidays), from 10 am to 5 pm, at the telephone number +39 02 89919751.
Customer service and information from the Duomo InfoPoint and ticket office dedicated to groups with the radio guide rental point are found in the external structure located in Piazza del Duomo, on the right-hand side of the Cathedral, open every day from 9 am to 6 pm.
In conjunction with festive celebrations, entrance to the Duomo for groups is suspended: Saturdays from 4.30 pm; Sunday mornings from 9.30 am to 12.30 pm and afternoons from 4.30 pm. Further variations to opening times will be published in the notices sections of the website at duomomilano.it.
For further information, please refer to the dedicated section.
To book a guided tour from the Guided Tours Office of the Veneranda Fabbrica del Duomo, please contact our offices. Find out more about Private Guided Tours.
To become an official authorised reseller of the Veneranda Fabbrica del Duomo, please write to [email protected].
To visit the Archaeological Area – Baptistery of Santo Stefano (entrance via the North Lift), the previous rules apply: a maximum of 10 people per group plus guide and/or tour leader (maximum 2 per group); entrance is free by sending an email to [email protected] at least 5 working days prior to the date chosen for the visit.
TICKET OFFICE 1 – SALA DELLE COLONNE
Piazza del Duomo, 14/a – Milan
Open: every day from 9 am to 6 pm. Last ticket: 5.50 pm
TICKET OFFICE 2 – DUOMO MUSEUM
Piazza del Duomo, 12 – Milan
Every day from 10 am to 6 pm. Last ticket: 5.50 pm
DUOMO INFOPOINT and GROUP TICKET OFFICE
Piazza del Duomo (right-hand side of the Cathedral) – 20122 Milan
Every day from 9 am to 6 pm
Tel.+39.02.72023375
[email protected]| [email protected]
