Veneranda Fabbrica del Duomo di Milano continues its commitment to a functional reception strategy, with a view to constantly improving the quality of the visit experience of the Historical Complex.
The institution is working hard to offer a complete and pleasant visit experience, also in order to ensure an increasingly optimal and orderly cohabitation of those who enter the Cathedral for personal prayer and for tourist visits.
Below is the update of the accesses and services that apply from 27th October 2022 included, with a reference to some rules.
NEW LOCATION FOR DUOMO INFOPOINT AND FOR GROUPS TICKET OFFICE
Visitor information service and customer care at Duomo Infopoint together with the groups ticket office are relocated to the external structure on the right side of the Cathedral. For a better service the opening times are extended from 9.00 am to 6.00 pm daily.
At the groups ticket office is possible to rent the microphone systems (radio guide). We kindly remind to all visitors that for all groups, starting from 6 people (5 participants + 1 guide / companion), the use of a microphone system (radio guide) is mandatory. Amplification systems such as loudspeakers or similar are strictly not allowed. Please note that tour operators and tourist guides who decide to visit the Historical Complex of the Duomo of Milan, with tourist, school and / or religious groups, must make a reservation through the appropriate "BOOKING" page of the official website of the Duomo of Milan. Delayed entrance or groups without reservations can’t use the priority entrance and have to stay in line.
At the Ticket Office 1 - Sala delle Colonne (Piazza del Duomo, 14/a), there are ticket services dedicated to individual visitors, ticket vending machines, video guide rental and the Duomo Shop.
REOPENING MUSEO DEL DUOMO TICKET OFFICE
From 27th October 2022, the ticket service with assisted sale at the Museo del Duomo (Piazza del Duomo, 12) is also reopened, every day (except Wednesday, the Museum’s closing day) from 10.00 to 18.00. At the ticket office you can also buy a selection of items from the official collection of the Duomo Shop, as well as buy and validate access for holders of Musei Lombardia Subscriptions and rent video guide.
Starting from 1st November 2022, the Fast-Track service for the visit of the entire Historical Complex or only of the Terraces, with the advantage of PRIORITY ENTRANCE to the Terraces is active on Saturdays, Sundays, holidays and on days 9, 27, 28, 29, 30 December 2022 and 1, 2, 3, 4, 5 January 2023.
The Fast-Track service is available with access from the southern lift (Royal Palace/Archbisho palace side), from 10.00 to 16.00, with last entrance at 16.10.
Tickets are available exclusively online on ticket.duomomilano.it, in the following types:
• FAST TRACK PASS € 28,00 (reduced 6-18 years € 14,00)* for visiting all areas of the Monumental Complex (Terraces in lift, Cathedral, Archaeological Area, Cathedral Museum and Church of San Gottardo in Corte);
• FAST TRACK ONLY TERRACES € 24,00 (reduced 6-18 years € 12,00)* for the visit of the Terraces with lift access.
You can buy a maximum of n. 5 Fast-track tickets per transaction. The service is not intended for groups.
Until 31 October 2022 the service is active every day from 10.00 to 16.00. Last entry at 16.10.
*New pricess effective from 5th November 2022.
TICKET OFFICE 1 - HALL OF COLUMNS
Piazza del Duomo, 14/a - Milan
Open: every day from 9.00 to 18.00. Last ticket: 18.00
Ticket office 2- Museo del Duomo
Piazza del Duomo, 12 - Milan
Opening: Thursday-Tuesday from 10.00 to 18.00. Last ticket: 18.00
Closed on Wednesdays
DUOMO INFOPOINT and GROUP TICKET OFFICE
Piazza del Duomo (right side of the Cathedral) - 20122 Milan
Every day from 9.00 to 18.00