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Privacy Policy


1. Introduction to the website of Veneranda Fabbrica del Duomo di Milano​
Welcome to the website of Veneranda Fabbrica del Duomo di Milano (hereinafter referred to as "Institution" or "VFD").

This Privacy Policy (hereinafter referred to as the "Privacy Policy") applies to the data of each user (hereinafter referred to as the "User"), considered as any information that allows the identification of the User, processed by Veneranda Fabbrica del Duomo di Milano following a specific login in the various sections of this website (hereinafter referred to as the "Website").

The information is provided only for the Website and does not, in any way, refer to the various websites to which the User might be redirected through links contained within the website. Such links refer to portals and computer systems operated by third parties in relation to whose data ownership, data processing methods and purposes Veneranda Fabbrica del Duomo di Milano is completely extraneous.

The Privacy Policy is governed by Italian law and EU Regulation 2016/679 (GDPR), which governs the processing of personal data (hereinafter referred to as the "Data") carried out by anyone who either resides in or is based in the European Union, and ensures that the data is processed in compliance with fundamental rights and freedom, as well as the dignity of the person concerned, with particular reference to confidentiality, personal identity and the right to data protection.

2. Acceptance​
By visiting the Website, using its services or interacting with Veneranda Fabbrica del Duomo di Milano, the User confirms that he/she has read and understood this Privacy Policy, and accepts that the Institution collects, uses, stores, transmits and discloses personal data collected through the Website in accordance with this Privacy Policy.

The Privacy Policy may be modified or simply updated, either entirely or in part, in the light of any legislative changes. Changes and updates to the Privacy Policy will be binding as soon as they are published on the Website.

Unless the User is already registered, the Institution may request the User to consent (for example, by ticking a box), where deemed appropriate to safeguard his/her rights or where required by applicable law. If you do not agree with the terms of this Privacy Policy, please do not visit this Website, create an account, use this Website otherwise, send personal information or give your consent when offered this option, under applicable law.

3. Data Controller and Data Managers​
The Data Controller is Veneranda Fabbrica del Duomo di Milano, with registered office in 20122 Milan (MI), Via Carlo Maria Martini, 1, Register of Legal Persons, Prefecture of Milan no. 315, Tax Code and VAT no. 01989950157.

Veneranda Fabbrica del Duomo di Milano independently decides about the purposes and methods of data processing, as well as about the security procedures to be applied to ensure confidentiality, integrity and availability of the Data.

At Veneranda Fabbrica del Duomo di Milano you can consult the complete and updated list of Data Managers.

For further information, please contact the following e-mail address: privacy@duomomilano.it

4. Subjects who may process User Data and Communicate Data​
Veneranda Fabbrica del Duomo di Milano also avails itself of third parties for the processing of User Data, appropriately selected, experienced, capable and reliable guarantors of full compliance with current personal data processing regulations, including, of course, the security of personal data. These third parties are appointed for this purpose as Data Managers, based on the type of tasks entrusted to them by Veneranda Fabbrica del Duomo di Milano, and carry out their activities according to the instructions given by Veneranda Fabbrica del Duomo di Milano and under its control.

If consent is given by the User in the specific sections of the Website and for the specific purposes listed below, Veneranda Fabbrica del Duomo di Milano will share the User's Data with the subsidiary company or with third party companies appointed for this purpose, which will only receive the Data necessary to perform the Services, and will not be authorised to use them for any other purpose.

User Data may have to be shared with payment management companies, which operate independently as Data Controllers, in order to provide the User with online sales services.

The Institution may also disclose your personal data to third parties: i) where required by EU or EU Member State law; ii) in the case of legal proceedings; iii) in response to a law enforcement request that is based on legitimate grounds; or iv) to protect the rights, privacy, security or property of the Institution or the public.

5. Protection of minors​
This Site is intended for a general audience; however, its Services are intended for persons aged 18 years or older. Veneranda Fabbrica del Duomo di Milano does not intentionally request, collect, use or disclose any Data provided by persons under the age of 18 online without the prior consent of their parents or guardians. If the Institution learns that it has personally collected data from a minor, it will delete said data.

If you are not of the required age, please do not register or proceed with the use of the Services, and ask an adult (your parents or guardian) to perform the necessary procedures.

6. Purpose of data processing​
The Website may be freely browsed, and does not require authentication credentials.

Veneranda Fabbrica del Duomo di Milano may request the User to enter User Data (such as, for example, personal details and e-mail address), as well as authentication credentials, in the login area to allow the use of certain services (hereinafter referred to as the "Services"), such as:

the possibility of making donations online, inclusion in the register of online and hardcopy donors, inclusion of a photograph in the online register (in the "Donations" section);
booking of entrances and audio guide, video guide and radio guide systems at the Monumental Complex of Duomo di Milano (in the "Booking" section);
regular transmission of newsletters with information about the activities carried out by Veneranda Fabbrica del Duomo di Milano, such as, by way of example, fundraising projects, cultural and artistic events, guided tours, special initiatives for companies, product promotions, services and all information relating to the Monumental Complex of Duomo di Milano (in the "Newsletter" section).
However, Veneranda Fabbrica del Duomo di Milano proposes a complete statement to the login procedure, which must be accepted by the User to access the aforesaid Services.

7. Data processing methods and duration of data processing
Data processing is carried out electronically and/or analogically by Veneranda Fabbrica del Duomo di Milano and by other subjects who, suitably selected in terms of reliability and competence, carry out operations required to pursue purposes strictly related to the use of the Website and its maintenance.

The Data will not be disclosed to third parties, except in cases where disclosure is required by law or is necessary for purposes provided for by law for which the consent of the person concerned is not required.

The duration of data processing is indicated in the Informative Notice on data processing included in each specific section "Booking", "Newsletter" and "Donations".

8. Data Security​
Appropriate security measures are adopted by Veneranda Fabbrica del Duomo di Milano, pursuant to EU Regulation 2016/679 to prevent, besides unauthorised access, also the loss of data and illicit or incorrect use of the same.

Veneranda Fabbrica del Duomo di Milano reserves the right to delete accounts and all related Data, if illegal content is detected that is harmful to the image of Veneranda Fabbrica del Duomo di Milano and/or to its products/services or third parties, or in any case data that is considered offensive or that promotes illegal or defamatory activities, pornographic content, data that incites violence, and which promotes discrimination based on race, sex, religion and sexual orientation.

9. User Rights​
The User, at any time and free of charge, may access his/her Data, receive his/her Electronic Data and transmit them to another Data Controller (data portability), as well as have it corrected, updated, modified or deleted (subject to any applicable exceptions). The User may update the data provided to the Institution by contacting it at the address provided below. Requests for deletion of data are subject to the obligations of the law and preservation of documents imposed on the Institution.

If the User believes that there is a problem with the way the Data is managed, he or she has the right to contact the Personal Data Protection Authority.

To exercise these rights, the User may send a request by contacting Veneranda Fabbrica del Duomo di Milano, by sending an e-mail to privacy@duomomilano.it or a letter by regular mail to Via Carlo Maria Martini 1, 20122 Milan. When contacting the Institution, the User shall include his/her name, e-mail address, postal address and/or telephone number(s) to enable the Institution to correctly handle the request.

In order to allow the Institution to offer the Services to the User, the latter is invited to check and regularly update his/her Data. The User may access his/her personal data and modify them by contacting the Institution at the addresses indicated above for assistance in updating the Data.

If the User, who has previously authorised the processing of his/her Data for direct marketing purposes and/or for sending newsletters, wishes to withdraw his/her consent or manage his/her preferences, he/she may send a request to the Institution as indicated above.

Privacy Policy